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General 🌺

shipping 📬

returns & exchanges 🔄

  • return requests are accepted up to 14 days after receiving your order
  • to be eligible for a return, your order must be in the same condition that you received it, unused and in its original packaging. you'll also need a receipt or proof of purchase🧾
  • to start a return, contact us with your order details and reason for return. we will then send you instructions on how and where to send your package.
  • please note that any items sent back without first requesting a return won't be accepted!
  • please inspect your order on arrival and let us know immediately if it's damaged or incorrect so we can make it right.
  • sale items, gift cards, special orders including custom or commissioned orders cannot be returned, so please ensure your confidence in your order before completing it.
  • for exchanges, the fastest way is to return your order and make a separate purchase for the new item once the return is accepted.